Impact of Telemedicine on Patient Care in India

Abstract

Telemedicine has transformed healthcare delivery in India, addressing challenges of accessibility, cost, and quality in la diverse and densely populated nation. This review examines telemedicine’s impact on patient care, focusing on its role in enhancing access, improving health outcomes, reducing costs, and overcoming barriers in India. Drawing from peer-reviewed studies and practitioner insights, the article highlights applications in chronic disease management, mental health, maternal care, and infectious diseases, with examples like eSanjeevani and SCARF telepsychiatry programs. Benefits include reduced travel costs, improved care continuity, and increased access for rural populations. However, challenges such as digital literacy, internet connectivity, and regulatory gaps persist. Practitioner opinions underscore telemedicine’s potential to reduce COVID-19 risks and streamline workflows, though concerns about legal liabilities and diagnostic accuracy remain. Two figures illustrate telemedicine workflows and adoption trends, and a table summarizes key Indian applications. The review advocates for policy reforms, infrastructure improvements, and culturally tailored solutions to ensure equitable telemedicine access. Future research should focus on cost-effectiveness and long-term outcomes to strengthen telemedicine’s role in India’s healthcare system.